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The Project Delivery handbook

Less figuring it out.
More making it happen.

From the first upload to final sign-off. Clear, practical guides for sharing work, gathering feedback and releasing downloads.

41 practical guides

Your next delivery.
A clear next step.

Files · Feedback · Final delivery
41 guides
Start here

Your first delivery,
one clear step at a time.

Prepare the files, share for review and release the finished work.

  1. 1Choose direct delivery or a managed project
  2. 2Create a direct delivery project
  3. 3Add more files to an existing delivery
  4. 4Share the client delivery portal
  5. 5Approve a file or request a revision
  6. 6Confirm payment and release downloads

The complete delivery guide

What would you like to do?

41 guides
Getting started

Choose direct delivery or a managed project

Start with the workflow that matches the stage of your work.

5 steps
Getting started

Create a direct delivery project

Give a client a dedicated place to review your finished work.

6 steps
Getting started

Navigate your delivery dashboard

Know where to find files, access details, collaborators and activity.

5 steps
Uploads & files

Add more files to an existing delivery

Extend a project without rebuilding its delivery page.

6 steps
Uploads & files

Choose the right media type and file format

Prepare files for review as well as final delivery.

5 steps
Uploads & files

Organize delivery files into sections

Create a presentation that your client can navigate easily.

5 steps
Uploads & files

Add a subsection or folder

Break a large section into smaller, clearly named groups.

5 steps
Uploads & files

Rename or delete a section

Keep section headings accurate and understand destructive section actions.

5 steps
Uploads & files

Upload a revised version of a file

Respond to feedback without creating an unrelated new delivery.

5 steps
Uploads & files

Pause an upload and continue safely

Use the upload controls without assuming a tab can preserve every local file.

5 steps
Troubleshooting

Recover from a failed upload or confirmation

Check what already succeeded before transferring everything again.

5 steps
Troubleshooting

Troubleshoot slow uploads

Distinguish network transfer, processing and final registration.

5 steps
Sharing & client access

Share the client delivery portal

Send the intended review experience rather than the internal project dashboard.

5 steps
Sharing & client access

Open and unlock a client delivery

A guide for reviewers receiving a Showwork project link.

5 steps
Sharing & client access

Change the client access code

Maintain the code used for the delivery’s client gate.

5 steps
Sharing & client access

Update the delivery name and presentation

Make the client page feel clear and intentional.

5 steps
Feedback & approvals

Approve a file or request a revision

Give the creator an actionable decision on a delivered asset.

5 steps
Feedback & approvals

Leave feedback at a specific moment in a video

Make video revisions easier to locate and act on.

5 steps
Feedback & approvals

Read client feedback and handle revisions

Use review details to update the right file.

6 steps
Feedback & approvals

Read approval progress and delivery health

Understand what has been reviewed and what still needs attention.

5 steps
Payment & downloads

Understand Delivered, Approved and Paid

Separate review readiness from download release.

5 steps
Payment & downloads

Confirm payment and release downloads

Make the final download release an explicit, deliberate action.

6 steps
Payment & downloads

Download a delivered file

Save an individual file after the creator releases the delivery.

5 steps
Payment & downloads

Download a section as a ZIP archive

Collect a manageable group of delivered files in one archive.

5 steps
Payment & downloads

Understand Showwork project access versus client payment

Keep your subscription or project unlock separate from money owed by the client.

5 steps
Payment & downloads

Understand preview and screenshot protection limits

Know what download locking can and cannot protect in a browser.

5 steps
Project collaborators

Invite a collaborator to a delivery project

Add a project teammate without sharing your own account.

5 steps
Project collaborators

Remove a collaborator or cancel an invitation

Keep project membership aligned with the current team.

5 steps
Managed projects

Create a managed project and its brief

Start production before the final files are ready to deliver.

6 steps
Managed projects

Update a managed-project brief and attachments

Keep production requirements and references in one place.

5 steps
Managed projects

Build the managed-project team

Give collaborators access before assigning their production work.

5 steps
Managed projects

Create and assign a production task

Turn the brief into clear, accountable pieces of work.

5 steps
Managed projects

Upload work to an assigned task

Keep in-progress team assets inside their managed-project workflow.

5 steps
Managed projects

Approve task assets or request internal changes

Review production work before it becomes a client deliverable.

5 steps
Managed projects

Publish approved managed work to the client

Release internally approved task files into the client-delivery experience.

6 steps
Managed projects

Understand the client view before and after publication

Know why a client may see task progress rather than final media.

5 steps
Activity & project settings

Inspect client visits and delivery activity

See the reviewer identities and visits recorded for the project.

5 steps
Activity & project settings

Delete a delivery project deliberately

Remove a project only when you intend to end its delivery access.

5 steps
Troubleshooting

Troubleshoot a delivery link or access code

Check the intended project and reviewer gate before retrying.

5 steps
Troubleshooting

Troubleshoot a slow image, video or document preview

Check preview availability without re-uploading an entire delivery.

5 steps
Troubleshooting

Troubleshoot a locked or failed download

Check authorization, payment release and archive limits.

5 steps

Direct delivery and managed projects have different workflows. Upload, collaboration and project access depend on your account and plan; client payment confirmation is separate from your Showwork subscription.