TroubleshootingStep-by-step guide
Recover from a failed upload or confirmation
Check what already succeeded before transferring everything again.
The project’s authorized uploader.
Here’s how to do it
Read the upload error and identify whether the problem happened during transfer or final confirmation.
Keep the existing uploader open and use its Retry or confirmation-retry control where available.
Check the project’s Work section or managed task for files that were already saved.
If you have reloaded the page, reopen the existing project rather than assuming creation failed entirely.
If the session has expired or the uploader requests a fresh selection, reselect the file and follow the current upload flow.
What happens next
You recover the missing transfer or registration without intentionally duplicating successful uploads.
Good to know
Resume and registration recovery depend on a valid session. An old expired session cannot be made valid by repeatedly clicking Retry.