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The Marketing Workspace handbook

Less figuring it out.
More making it happen.

From your first idea to a published post. Clear, practical guides for every part of your workspace.

52 practical guides

One workspace.
A clear next step.

Content · Customers · Collaboration
52 guides

Understand Approved, Scheduled, Published and Failed

Separate review decisions from actual social-platform delivery.

Before you begin

View calendar; publishing access for corrective actions.

Here’s how to do it

  1. Open the post and inspect its workflow and Publishing tab.

  2. If it is pending internal review, complete that review before requesting client approval.

  3. If it is Approved, check auto-publishing, channel access, media requirements and any per-post authorization.

  4. If it is Scheduled, check the scheduled time and allow the worker/provider to process it.

  5. If it is Failed, read the error, check the provider for an existing post, correct the issue and use an offered retry action.

What happens next

You know which requirement or publishing stage needs attention.

If something isn’t working

  • Do not repeatedly retry or recreate a post without checking the provider; a delayed confirmation can otherwise lead to duplicates.
  • A disconnected or expired account must be restored before the next publishing attempt.
Based on the Marketing Workspace interface reviewed 27 October 2026. Options can vary by role, plan and channel access.