Social connectionsStep-by-step guide
Connect Facebook, LinkedIn, X or WhatsApp
Add the channels your workspace needs without confusing publishing with messaging.
Manage channel connections permission and the provider’s required account access.
Here’s how to do it
Open Channels and find the platform card.
Read its capability description before choosing the connection action.
Complete that provider’s authorization or the configuration steps shown for that channel. For Facebook and LinkedIn, choose the intended Page or account when prompted.
Return to Showwork and verify the connected identity and access notices.
Complete any separate messaging setup shown before expecting conversations in Inbox.
What happens next
Supported connections are linked to this workspace with their actual granted access.
Good to know
WhatsApp is for supported messaging, leads and AI replies; it is not a social-post publishing or analytics connection. Provider approvals, account eligibility and configured webhooks can affect availability.