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The Marketing Workspace handbook

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Connect Instagram and select the correct account

Authorize the Facebook Page and linked professional Instagram account for this workspace.

Before you begin

Manage channel connections permission and access to the intended Meta assets.

Here’s how to do it

  1. Open Channels and select Connect Instagram, or its reconnect control.

  2. Complete Meta login using the account with access to the intended Facebook Page and Instagram professional account.

  3. Review the requested permissions and allow access to the correct assets.

  4. Back in Showwork, select the returned Facebook Page and linked Instagram account, then confirm the connection.

  5. Check the connected account name and the capability or reauthorization notices in Channels.

What happens next

The selected Instagram account is associated with this workspace.

If something isn’t working

  • If no linked account is returned, retry authorization with the appropriate Page selected. A successful Meta login does not by itself prove Showwork received that asset.
  • Insights permission is separate from basic connection, publishing and messaging. Follow the specific access notice rather than disconnecting other working channels.
Based on the Marketing Workspace interface reviewed 27 October 2026. Options can vary by role, plan and channel access.