Analytics & ReportingStep-by-step guide
Refresh a report or sync social data
Understand the difference between loading saved metrics and requesting a new provider sync.
View analytics to refresh; manage analytics to sync supported accounts.
Here’s how to do it
Open Analytics & Reporting and apply your desired platforms and dates.
Use Refresh to reload the saved report for those filters.
Use Sync data when available to start a sync for supported connected accounts.
Wait for the sync notice and completion, then inspect the refreshed report and account timestamps.
Read the labels for each metric: period totals, rolling totals and lifetime post counters describe different measurements.
What happens next
You see the latest available saved/provider data, with its measurement basis.
Good to know
Sync support varies by platform. The current manual sync action targets supported connected Instagram, TikTok and Facebook accounts; it does not promise every channel supports the same metrics.