People & permissionsStep-by-step guide
Grant internal review or customize feature access
Control who can approve content, reply to messages or manage tools.
Manage teammates permission, delegation rights and custom-feature access where required.
Here’s how to do it
Open People and choose Edit access for the relevant teammate, or configure a new invitation.
Choose the intended role before refining Feature access.
Enable Internal review if the person should give private feedback and approve content for client review.
Review related permissions for content, publishing, customer care, knowledge and administration.
Save access and ask the teammate to refresh their workspace.
What happens next
The teammate has the saved permissions, subject to role and delegation rules.
Good to know
Owners always retain internal review. Managers have it by default but it can be removed. Eligible other roles can receive it; Viewer cannot. Creative upload, publishing, inbox replies and team management are separate permissions.